Head of Sales

SmartPosti helps make everyday life run smoothly – for you, for businesses and for society. SmartPosti Estonia is looking for a Head of Sales for our parcel business to help carry this mission forward, grow the business and strengthen our market position.

Your role

As Head of Sales for the parcel business, you will be a role model and a driving force for a team of around six people. Together, you will grow the business, win new customers and strengthen SmartPosti’s position in the Estonian parcel delivery market.

Your key focus areas will include:

• shaping and executing the sales strategy;

• analysing the market and identifying growth opportunities;

• leading and motivating the team – setting and maintaining a clear direction and helping team members achieve results through strong leadership;

• developing key customer relationships and actively pursuing strategic sales opportunities;

• shaping processes, role allocation and ways of working, and setting clear objectives for the sales team so that the team has a strong focus, clear goals and effective routines.

Your impact will be seen in growth in SmartPosti Estonia’s parcel business market share and revenue, a clear direction and objectives for sales activities, and a sales team working towards a common goal.

This is not a role where leadership happens only through numbers and reports. You will be actively involved - joining customer meetings when needed, staying close to what is happening in the market and helping your team find the right way forward in more challenging situations.

Who are we looking for?

You will succeed in this role if you have experience in both B2B sales and people management. You know how to work with targets and KPIs and can turn numbers and market information into practical conclusions and actions. You have built and developed strong customer relationships and have a proven track record of successful sales results.

The ideal candidate has:

• strong experience in B2B sales and sales management;

• experience in leading a team;

• strong commercial and analytical thinking;

• experience in a competitive and fast-changing business environment;

• knowledge of parcel delivery or a related industry;

• experience in business development and leading change;

• excellent Estonian and English skills.

As a person, you are open, direct and proactive. You are comfortable making decisions, but you also know how to listen. You can be demanding without losing the human touch, and you understand that strong sales results come not only from clear targets, but also from a well-led and motivated team.

Why SmartPosti?

At SmartPosti, you will have the opportunity to lead a business that is well known and trusted by customers in Estonia. You will be part of the international Posti Group and work closely with colleagues across the Baltics.

Your work will have real impact - you will help shape the development and ways of working of the Estonian sales team and influence how the company strengthens its market position over the coming years.

SmartPosti places a strong emphasis on a caring leadership culture and employee development. We invest in leadership training and coaching skills and offer a range of benefits that support health and well-being.

In addition, we offer:

• leadership and development training;

• health insurance after the probation period;

• opportunities that support sports and well-being;

• additional days off related to health and important life events;

• hybrid working.

The compensation package for the Head of Sales consists of a base salary and a quarterly performance-based bonus.

The position is based at Loomäe tee in Rae Parish. We follow a hybrid working model, with Monday and Friday as remote-working days and Tuesday to Thursday spent at the Loomäe office.

By joining SmartPosti, you become part of a diverse, inclusive and inspiring team where your contribution helps make our customers’ everyday lives simpler and smoother. You will have the opportunity to apply your skills and develop them in the direction that best supports your growth.