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Baltic Logistics Operational Excellence Manager

Let's help people be healthier and live a better life!

Tamro Baltics is expecting a talented logistics operational professional to take up the position of

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Baltic Logistics Operational Excellence Manager.

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Are you enthusiastic about logistics, continuous improvement, and driving operational excellence?

We are seeking a skilled and motivated logistics excellence expert to join our dynamic team. You will be offered Baltic level role which accomplishes a lifetime opportunity to enhance and facilitate the continuous improvement of the logistics operations of a strong and growing pharmaceuticals wholesale and distributions company. Your home markets will be Estonia, Latvia, and Lithuania, the position location in any of these countries, and working closely with Phoenix Group. In this role you will be responsible for  leading and implementing innovation and continuous improvement projects across our logistics value chain in the Baltics by analyzing large amount of data and reviewing business processes of warehouses in close cooperation with warehouse managers and teams.

Key responsibilities:

  • help existing logistics teams in Estonia, Latvia, and Lithuania to improve efficiency of logistics–warehouse operations and transport

  • conduct data analyses and ensure that decisions are based on data-driven insights, maintain visibility of progress and results

  • analyse and review business processes in logistics value chain, identify improvement opportunities to drive efficiency increase

  • develop, monitor, and adjust performance metrics for operational processes, integrating them into the management system (capability to create Power BI reports)

  • utilize LEAN/KAIZEN methodologies to identify and implement improvements in logistics operations and customer service processes

  • lead continuous improvement projects to eliminate waste, increase efficiency, and enhance the overall performance of our logistics operations

  • facilitate cooperation across logistics function of the Baltics, sharing best practices and unifying logistics business processes

  • proactively inform and engage stakeholders, both internal and external, to ensure alignment and gather valuable insights

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Required experience, skills, attitudes:

  • university degree in Logistics, Supply Chain Management, or a related area

  • minimum of 3 years' experience in large-scale distribution logistics, preferably with exposure to LEAN principles, or equivalent experience through a relevant traineeship

  • analytical mindset, capability to analyze large datasets, identify patterns, and use insights to drive improvements

  • proficiency in using analytical tools (PowerBi - preferred, Tableu, Klickview) and SQL is an advantage

  • hands-on experience with cross-country projects, preferably within LEAN environment 

  • proven experience in managing change, implementing new processes or overseeing business transformations

  • ability to align logistics activities with company goals and strategies

  • ability to gather information from various sources, including formal channels and personal interactions, to drive informed decision-making

  • effective communication and teamwork skills, including with diverse international teams and senior management

  • high integrity and ethical standards, responding to Tamro’s value set

  • adaptive learner with a tech-savvy mindset, comfortable in a dynamic and fast-paced environment

  • fluency in professional English, any local language - Estonian, Latvian, Lithuanian

  • willingness to travel up to 40% of the time across the Baltics

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Why consider the role?

  • This is a unique opportunity to shape the future of logistics operations in the Baltics by supporting the implementation of LEAN mindset and practices. You will be part of a forward-thinking company that values innovation, efficiency, and customer service excellence.

  • A truly international and cross-border opportunity within an international business. In addition to Baltic organization, you will have close collaboration with the Phoenix Group on Pan European scale.

  • Excellent opportunities for personal and professional growth, with significant involvement in the company’s operational excellence improvement.

  • Motivating remuneration package, including competitive salary and all the resources and tools needed for success. The company also takes care of your well-being and recreation and celebrating jointly.

If you are excited by this opportunity and meet the requirements, please submit your CV and a brief cover letter explaining your relevant experience and why you would be a great fit for this role.

Application deadline September 24

Tamro Baltics is a pharmaceutical wholesale and retail company, which operates in all three Baltic States employing a staff of 1200 professionals. In the Baltics there are nearly 450 pharmacies that either belong to Tamro group or operate based on partnership agreement under BENU or Aptieka 1 brands. Tamro Baltics is a part of PHOENIX group, which operates in 29 European countries.

Tamro offers comprehensive wholesale services and supplies pharmaceuticals and other products to pharmacies and hospitals. Tamro can take care of the entire pharmaceutical supply chain for manufacturers through its distribution services. This includes storage, transport, management of goods, billing, and other additional services. In addition to pharmaceuticals, we offer an attractive range of health and wellbeing products, such as food supplements, skin care products and more.

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Eva Lelumees

Leading Consultant / Partner
📩 eva.lelumees@fontes.ee
Fontes PMP OÜ

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Külli Sepnik

Talent Experience Specialist
📩 kylli.sepnik@fontes.ee
Fontes PMP OÜ